Privacy Policy

Welcome to Nomadd. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

• Name and contact information
• Email address
• Phone number
• Profile information
• Trip booking details
• Guide booking details
• Payment and transaction information
• Device information and app usage data
• Location data (only when permitted by you)
• Messages and media shared through group chats

2. How We Use Your Information

We use your information to:

• Provide and manage services
• Process trip and guide bookings
• Connect visitors with guides and merchants
• Improve app performance and user experience
• Send notifications and booking updates
• Provide customer support
• Maintain security and prevent fraud
• Deliver AI-powered travel recommendations

3. Location Information

If location access is enabled, we may use your location to provide nearby trips, guides, restaurants, markets, and other location-based services. You may disable location permissions at any time through your device settings.

4. Payments and Subscriptions

Nomadd allows Visitor users to make payments for trip bookings, guide bookings, restaurant reservations, ride bookings, and other travel-related services available through the platform.

Guide and Merchant users are required to purchase subscription plans to access and use certain features of the platform. Subscription fees may apply for account activation, premium features, and service access.

All booking payments and subscription transactions are processed through secure third-party payment providers. Nomadd does not store complete credit card, debit card, or banking information. Payment and subscription records may be maintained for billing, customer support, security, and legal compliance purposes.

5. Advertisements and Rewards

Merchants may create advertisements within the platform. Visitors may earn rewards through approved advertisement-sharing programs. Advertisement interactions may be tracked for analytics and reward calculations.

6. AI Search Services

Nomadd offers AI-powered travel information and recommendations. Search queries may be processed to improve search quality and user experience.

7. Group Chats and Communications

Users may create groups and exchange messages, images, and other content. Chat information may be stored to provide messaging functionality and ensure platform safety.

8. Information Sharing

We do not sell your personal information. Information may be shared only:

• With guides and merchants to fulfill requested services
• With payment providers for transaction processing
• When required by law or legal process
• To protect user safety and platform security
• With trusted service partners assisting in app operations

9. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission method is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

11. User Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent where applicable

12. Third-Party Services

The application may use third-party services such as analytics providers, payment gateways, cloud services, notification providers, email service providers, and authentication services. These services have their own privacy policies and practices.

13. Children's Privacy

Nomadd is not intended for children under the age of 13. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: